SHIPPING & RETURNS

SHIPPING POLICY

  • WE BELIEVE EVERY COSTUMER IS UNIQUE, SO EVERY ITEM IS SPECIALLY CRAFTED.

  • FEEL FREE TO SEND US A MESSAGE WITH ANY SPECIFICATIONS THAT CAN HELP US CREATE A TAILORED PIECE SPECIALLY FOR YOU. 

  • ORDERS CAN TAKE FROM 1 WEEK TO 15 DAYS TO BE PROCESSED, DUE TO STOCK AVAILABILITY.

  • OUR SHIPPINGS ARE SENT THROUGH FEDEX AND MAY BE AFFECTED BY PUBLIC HOLIDAYS. REGULAR SHIPPING RANGES FROM 4 TO 7 BUSINESS DAYS INSIDE MEXICO, AND 10-15  BUSINESS  DAYS OUTSIDE MEXICO

  • IF YOUR ORDER IS FOR A SPECIAL EVENT, PLEASE KEEP OUR DELIVERY TIMES IN MIND. 

RETURN &

EXCHANGE POLICY

  • DUE TO THE NATURE OF OUR PRODUCTS, ALL ITEMS ARE NON RETURNABLE. 

  • IN THE VERY RARE EVENT THAT YOU RECEIVE A PRODUCT THAT DOEST MATCH OUR QUALITY STANDARDS, PLEASE NOTIFY US WITHIN 24 HOURS OF RECEIVING YOUR ITEM.